Shipping and Returns
We are a family company that prides itself on providing simple nontoxic solutions for other families and businesses. With our line of products, we are extending the best solutions we have found for our family and company to you.
If you have questions, a good place to start is our Questions & Answers page, accessible HERE. However, if you have more questions or even suggestions, we would love to hear from you!
SHIPPING & RETURNS
FREE SHIPPING ON $99+
- Orders over the minimum purchase threshold is required
- Minimum purchase threshold is pre-tax
- Select items excluded, including large or heavy items
- Offer applies to standard shipping only
- If applicable, shipping discount will be applied at checkout
- Expedited 2-day and 1-day shipping options are available at additional cost during checkout
- This offer is subject to change, alteration, or termination by Culleoka Company at its sole discretion at any time and without notice
- Additional handling fees, exclusions and restrictions may apply
- PLEASE NOTE: Culleoka Company ships to the contiguous states of the United States. We currently DO NOT offer shipping to Alaska, Hawaii, or U.S. territories, such as Puerto Rico. CONTACT US FOR INTERNATIONAL SHIPPING OPTIONS.
Standard Shipping Rate: $0 - $29.99 Price $7.99
Standard Shipping Rate: $30 - $59.99 Price $14.99
Standard Shipping Rate: $60.00 - $98.99 Price $21.99
Returns: We at Culleoka Company want our patrons, customers, clients, and affiliates to be 100% happy with the investment in us and our solutions. Your personal satisfaction is our pleasure. While we believe you will be satisfied, we do accept returns for a refund for a period of 30 days from purchase should you not be happy. Simply call or email us with your order number and a brief note of dissatisfaction. We will take it from there.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Network, register, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Network. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Network anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Network related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Network. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Network, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Culleoka Company LLC may collect and use Users personal information for the following purposes:
To improve our customer service
The information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize the user experience
We may use information taken together to understand how our Users as a group use the services and resources provided in our Network.
To improve our Network
We may use the feedback you provide to improve our products and services.
To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other Network features
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product, or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Network.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Network.
Sensitive and personal data exchange between the Network and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Network or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes if you have given us your permission.
Third party websites
Users may find advertising or other content on our Network that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Network. In addition, these sites, or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Network, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Network, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Network. Your continued use of the Network following the posting of changes to this policy will be deemed your acceptance of those changes.
Culleoka Company LLC
P.O. Box 204
Culleoka, Tn 38451
We do not store credit card details, nor do we share customer details with any third parties.